Hope everyone had some great holidays. I'm working on refactoring the browser app so that it has the new conversation view, as well as other enhancements. Alex is working the first version of our knowledge base. Andrew is mastering elastic search so that our search is wicked fast. Parker is helping me with the web app. We've gotten caught up in unexpected but needed refactoring, so new features have been slow coming, but we're all working really hard so knees loose, they're coming :)